Audit Points Glossary of Terms
NOTE: If you did not find the word(s) you are looking for, email or give us a call for further explanation: 907.743.8050 or schiller@medalllionfoundation.org.
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
An identified risk that is allowed to persist without further action. The decision to accept a risk is made with full knowledge of who is exposed to this risk.
Applicants
An Alaskan (FAR Part 135, 121, or 91) aircraft operator who has applied and been accepted to become a member of the Medallion Foundation Shield Program (but has not earned a star; see "Participant").
ASAP: Aviation Safety Action Program
Gives the FAA and airlines an important new source of information to prevent safety incidents with new sources of safety data, new incentives to report safety problems, and the ability to reduce accidents and track problem areas.
ATD/Simulator Training Program
A classroom training program for pilots, which includes training on a Personal Computer Aviation Training Device.
Audit
A methodical, planned examination of processes, records, and transactions to verify compliance with a specific audit criterion. Inspections are normally a part of an audit. Results are primarily presented in terms of findings and concerns. Auditing measures against a defined standard, but does not analyze the standard (AC 145-5).
Authority Attribute
There is a clearly identifiable, qualified, and knowledgeable person with the authority to establish and modify a process.
A practice that results in a higher safety standard than what is required by regulation.
Controlled flight into terrain.
Company Policy
Includes the goal or mission of the company, the core values & attitude of that the company, and a description of the end result.
Company Procedures
The HOW of the company policy. How will the employees achieve the end result?
Control Attribute
Checks and restraints designed into a process to ensure a desired result.
One or more interrelated actions completed to support a sub-system. The level at which safety attributes and performance Inspections are applied.
Error
Deviations from a written, verbal, or personal standard. A deviation from a correct value caused by a malfunction in a system or a functional unit .
Evaluation
An examination and assessment of standards, if appropriate. An evaluation is a process designed to take a larger view of an operation or organization than an audit. An audit is a subset of an evaluation. The results are presented in terns of findings, concerns, observations, and recommendations (AC 145-5).
External Audit (Third Party Audit)
Accomplished by contract personnel (not company employees).
The system which pertains to aircraft movement.
A business assessment tool enabling a company to compare its actual performance with its potential performance. The process involves determining and documenting the variance between requirements and current capabilities.
Hazard Anything, real or potential, that could make possible, or contribute to making possible, an unwanted event.
HFACS
Human Factors Analysis Classification System.
Human Factors
The overall set of operating, system, safety, ergonomic, and environmental considerations that have been implemented to ensure the safety, health and well-being, motivation, happiness, and continued effectiveness and performance of their employees.
Identified Risk A risk that has been identified through various analysis techniques.
Interfaces Attribute
The identification and management of interactions between processes.
Internal Audit
Accomplished by company personnel.
Internal Audit Program
Incorporation of a proactive internal audit system that focuses on the use of systems safety principles as well as regulatory compliance.
Internal Evaluation
A comprehensive, continual monitoring process that is initiated and managed by the company or department. The objective is to promote attitudes and procedures that build quality in to a product rather than depending on corrections of deficiencies to meet quality goals (AC 145-5).
J K L Manual Management The sub-system by which one prepares and maintains the manuals for the use of and guidance to its personnel.
Manuals
The system for controlling the information and instruction that defines and governs activities.
Mitigation of Risk
The action(s) taken to reduce the likelihood and/or severity of risk.
N Operational Control With respect to a flight, refers to the exercise of authority over initiating, conducting, or terminating a flight.
Operator's Responsibility
To perform their services with the highest possible degree of safety in the public interest.
Organizational Culture
A set of shared values and beliefs that interact with an organization's structures and control systems to produce behavioral norms.
ORM: Operational Risk Management
A dynamic system that provides analytical tools, as well as a system of checks and balances, to proactively identify hazards and manage risks.
Participant A member of the Medallion Foundation Shield Program who has received one or more Star Awards. (See Medallion Shield Carriers.)
Performance History
The results of the air carrier's operations over time.
Performance Measure
A description of the desired outcome of an element process, used to determine if the desired results of that process were achieved.
Procedures
A written step-by-step description of how a particular task is to be performed that is used during performance of the work by the person performing the work (or by two people doing the work-one reading and one doing). Describes how a process is performed: who, what, when, where, how, and why.
Procedures Attribute
Documented methods for accomplishing a process.
Process
Linked activities designed to produce a desired result or end product.
Process Measurement Attribute
The measurement and assessment of processes to identify and correct problems or potential problems.
Quality Assurance A program set in place to direct the process in which a product is made or a service is rendered. To ensure the conformity of the employees to the procedures.
Quality Control
The method of evaluating the end result of the procedures.
Quantification of Risk
A risk assessment technique to quantify expert judgment as to the probability of the identified risks.
Responsibility Attribute Assigning a clearly identifiable, qualified, and knowledgeable person to be accountable for the quality of a process.
Risk
An expression of the probability and impact of an undesired event in terms of event severity and event likelihood. The non-trivial probability that an undesirable event will occur.
Risk Indicator
A grouping of safety and/or performance-related data that reflects an area of potential risk which is expected to have sufficient data or justification to calculate a representative value for a particular system, sub-system, or element.
Risk Management
An iterative management activity dedicated to assuring that risk is identified, documented, eliminated, or controlled within defined program risk parameters.
Safety An inherent attribute of a properly designed systems, sub-systems, and elements.
Transforms the severity and likelihood of risk, which is inherent in all human activity, to lower, acceptable levels. A quality of a system that allows the system to function under predetermined conditions with acceptable risk.
Safety Attribute
The authority, responsibility, procedures, controls, process measurements, and interfaces that are designed into systems.
Self Audit
Accomplished by department personnel.
Medallion Shield Carriers
A Medallion participant who has completed one or more Star Programs and has achieved Star status. (See Participant.)
Medallion Shield Program
The establishment and maintenance of a sustained elevated level of safety performance attained after acquiring all of the Medallion Star Programs.
Medallion Star Carriers
A Medallion participant has completed one or more Star Programs and has achieved Star status.
Medallion Star Programs
The Shield Program is preceded by the five Medallion Stars representing the attainment of an elevated level of safety performance. The areas of emphasis are Safety, ATD, Internal Audit, Maintenance & Ground Service, and Operational Control.
Sub-System
An independent part of a larger, unified whole.
System
A group of interrelated sub-systems which are a composite of people, procedures, materials, tools, equipment, facilities, and software operating in a specific environment to perform a specific task or achieve a specific purpose, support, or mission requirement.
System Safety
The application of special technical and managerial skills to identify, analyze, assess and control hazards and risks associated with a complete system. System safety is applied throughout a system's entire lifecycle to achieve an acceptable level of risk within the constraints of operational effectiveness, time, and cost.
System Safety Analysis
An activity designed to quantify systems through modeling and analysis of their sub-systems and assessment of their processes and procedures to explore and understand the interactions of the safety elements.Top Management A chief executive officer (CEO), chief operating officer (COO), president, or any person in an equivalent position who has the authority to resolve issues, take action, and can be held accountable for quality issues (AC 145-5).
Training Program
The sub-system by which one ensures personnel are trained to perform assigned duties in accordance within a specific program.
Unacceptable Risk R isk which cannot be tolerated by the managing activity. A subset of identified risk that must be transferred, eliminated, or mitigated.
V Wind Charts Graphic charts generated and used by Medallion Foundation Applicants, Participants, and Shield Carriers which depict limitations at destination airports/landing areas.
X Y Z NOTE: If you did not find the word(s) you are looking for, email or give us a call for further explanation: 907.743.8050 or schiller@medalllionfoundation.org.
Last Updated: 2/1/07
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